Shipping policy

Shipping Policy

We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for complete details.

Order Processing Time

All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeframe

Once dispatched, orders are typically delivered within 3–5 business days across Pakistan. Delivery timelines may vary depending on your city, courier operations, and external conditions.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order size. Any applicable charges will be clearly displayed before completing your purchase.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all orders within Pakistan. Please ensure that the provided contact details are accurate to avoid any delivery issues.

Order Tracking

After your order has been shipped, a tracking ID will be provided via SMS or email. You can use this tracking ID on our Track Order page to stay updated on your shipment status.

Delivery Coverage

We currently deliver to all major cities and regions within Pakistan. At this time, international shipping is not available.

Delays & Unexpected Issues

While we strive to deliver within the estimated timeframe, delays may occur due to factors beyond our control such as weather conditions, public holidays, or courier service disruptions. In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Orders may be delayed or undelivered if incorrect or incomplete information is provided.

Failed Delivery Attemptsg

If the courier is unable to deliver the package after multiple attempts, the order may be returned. Re-delivery may be arranged upon request and may involve additional charges.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact our support team immediately so we can investigate and resolve the issue as quickly as possible.

If you have any questions or concerns regarding shipping, please feel free to contact our customer support team.